Your questions. If you already have this product and need after-purchase assistance, please contact customerservice@horwood.co.uk.
Are you able to obtain spare parts for this Espresso Maker?
I have the older, more rounded version of this and left it too long on the cooker one day.
The coffee set on fire and the gasket melted into the filter.
I have cleaned it up but not used it since.
The only piece which was not damaged by the fire was the actual coffee pot.
I would like to replace the base, the coffee container and the filter - is that possible?
Thank you
Hi Irene, thank you for getting in touch. Typically we hold stock of the gasket of all the “consumable items” such as the gasket and the coffee container. So not sure if we have any spares of the base, as it is half of the item. If you contact our customer service team on : Customerservice@horwood.co.uk they will able to clarify and check if we have any stocks
