Stellar Lifetime Guarantee
We provide detailed care instructions for all of our products. Download the relevant guide for this product through the link below.
All Stelllar products carry a lifetime guarantee, so please contact:
and provide evidence of your failed product together with your delivery address and contact number
No this should not happen. Can I ensure that you are fully winding the spring up, then returning it to the desired time length? if you just set to the desired time length then the spring is not loaded to full compression and the timings will be inaccurate (as you describe)
By choosing Stellar, you choose professionalism, top quality and expertise, which you can pass from generation to generation. Our award-winning customer service ensures outstanding after-purchase support and gives you extra peace of mind.