Judge 2 Year Electrical Guarantee
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This is a great little kettle for travelling, when it works! The construction appears superior to most travel kettles, but sadly the reliability is very poor. I have had two of these in succession which have only been subject to occasional use. In both cases the elements (or one of the two) has failed, so the first did not work at all and the second will work on 115v but not on 230v. I shall not be buying another. At £28 these are very expensive for the short life expectancy. I enquired of Customer Services as to whether the design had been modified at all and was told only the switch had been, so I doubt that the problem has gone away. I AM UNABLE TO RECOMMEND.
Thank you for your review. We are sorry to hear you've had issues with this product. We have recently reviewed the switch to improve on the functionality. We have not received complaints regarding the voltage, so we believe you were probably a bit unlucky and must have had a faulty product. We have got in touch with you by email to arrange the delivery of a replacement free of charge.